https://www.imosver.com/en/libros/dynamik-von-kundenerwartungen-im-dienstleistungsprozess-00107352430010735243DYNAMIK VON KUNDENERWARTUNGEN IM DIENSTLEISTUNGSPROZESS55.39https://static.serlogal.com/imagenes_small/9783834/978383490077.jpgLibrosSin stock temporalmenteSPRINGER VERLAG000https://static.serlogal.com/imagenes_small/9783834/978383490077.jpg58.3152.922005/09/149783834900777RICHTER, MARKLibrosaño_2005Aautor_RICHTER, MARKsaga_Basler Schriften zum Marketing
Artículo
DYNAMIK VON KUNDENERWARTU
RICHTER MARK
SPRINGER VERLAG
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