Inglês
Inglês
Sinopse Lean Service. Certification Manual
We know that the services provided by any industry have increased costs between 30% and 80% due to different "wastes" in several of their processes. By leveraging Lean tools, Lean Service is designed to create a quicker and more ef? cient process that results in high-quality services and improved productivity. Some of the benefits are: Significant improvement in the quality of the services provided by a company. Significant reduction in the time spent on service activities. Significant reduction in the cost of providing services. Increased competitiveness and profitability.
EAN
9788417903282
Editora
Ano de edição
2019
Páginas
348
Obrigatório
Capa mole ou bolso
Idioma
Inglês
Coleção
Gestiona
Altura
240
Largura
170